Nichole B Xeg

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Verified Reviewer

Trash

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The worst delivery service EVER! Theyve been opening my packages, taking what they want and taping up the remainder OR including contents from other peoples packages! Some packages never even received! Super shady. Avoid at all cost!
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Cons:
  • Damaged package
  • Lost package
  • Stolen product

User's recommendation: Avoid

Quintrice T

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Verified Reviewer

Uds109169****

Where is my order? Why havent no one responded back with an update or answer the phone. I will be filing a complaint and sue for the lost of my order and pain and suffering. This is ridiculous.
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Penny S Sho

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Verified Reviewer

It says my package was delivered and its not here and my fiancee has been here all day

Never ever got to talk to customer service after 3 phone calls with 10 min wait each time and after 10 mins it would hang up in me I need my packages.
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Loss:
$90
Cons:
  • I dont have my package and it says delivered

Preferred solution: My package I need it for christmas

Rex W Fny

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Verified Reviewer

Delivery

My package was set too deliver yesterday and now its rescheduled because they said no safe place too leave it. I get packages all the time and they leave them at my front door and nobody steals them. So please when am i gonna receive my package
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Fishers, Indiana

Package never received

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I had a package coming that had my old address on it by mistake. I called them and talk to them twice and got the address corrected and they gave me another delivery date.

After five days of still not receiving it, I called and talked to them again. They returned my package to the vendor, even though they had promised delivering it here. as a result, the vendor kept my money and offered me no refund. The vendor was CIDER.

Neither of these companies that deliver or cider, told me that this had been done. If I hadnt tried tacking again, and discovered that they had no package under that number, I still would be sitting waiting for my package.

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User's recommendation: Track often

1 comment
Reiley Srh

WhatsApp open

Anonymous
map-marker Columbus, Indiana

Lost package

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Stuck in Indy for 3 days...carrier delay, received 3 days in a row..no exit scan leaving Indy..I suspect there is no physical package to scan But
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User's recommendation: Buy from a company that yes a reputable delivery service..this is not that company

olly

Missing package

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My package was "delivered" on 11/8/23. When I went to go get it, it was no where to be seen outside. I looked all over and created a claim. After over 24 hours I asked for an update and didn't get one. I called the customer service line and waited for nearly 20 minutes. The lady told me that the driver was scared of the dogs next door barking and said that he couldn't make it up MY driveway because of them so he dropped the package at the end of my yard by the mailbox and said that I needed to ask the shop that I bought from for a refund. Total ***
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Loss:
$30

Preferred solution: Full refund

User's recommendation: Look for what delivery companythe shop you order from is using, if its UDS. Run!

Anonymous
map-marker Ashland, Kentucky

Bad delivery personal

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I have had this company deliver to my house 4 different times. My front porch is dangerous so we have it roped off and a sign there that says ALL DELIVERIES TO THE BACK DOO does it look like we use this door.

. EVERYTIME the delivery person throws the package onto the front porch! If I threw packages on the porch for UPS I would be fired! This is the WORST DELIVERY PEOPLE in the business!

I had to call the company I ordered from to get them blocked from delivering to my house! So unprofessional, and lazy with a lack of respect for the customers goods!

Walk the extra 20 feet to the gate at least! BAD BAD BAD

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User's recommendation: Don't choose this company

Anonymous
map-marker Columbia City, Indiana

My order was shipped but never received it.

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Tracking of my order says shipment is delayed but doesnt have a status update. Where is my order? Tried to call UDS, after being on hold for over 15 minutes I had to hang up.
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Anonymous
map-marker Columbia City, Indiana

Package

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My package has been 'received/redilvered" 10 times since Nov 29 ! I STILL DO NO HAVE PACKAGE! LOOKED UP TRACKING NUMBER, SAID IT 'DOESN'T EXIST' THEN GOT UPDATE THAT SAID PACKAGE WAS 'RECEIVED' AGAIN. UDS IS A JOKE! THEY TAKE NO RESPONSIBILITY FOR ANYTHING! UDS HAS NO INTEGRITY, & OBVIOUSLY HAVE NO IDEA WHAT A 'DELIVERY SERVICE' IS !
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User's recommendation: Stay away from them

Rick B Xdr
map-marker Lombard, Illinois

Wrong address

Here is my address 3346north state road29 michigantown ind 46057 my name is Ricky Burt thank you very much
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Loss:
$3

Preferred solution: Deliver product or service ordered

Felicia R Nwt

Have not received my package

It says that you have had my package since the 12th it was due to be delivered no later than 16th and I do not have it yet I spent 3 hours trying to contact you with nobody answering the phone and being on hold if somebody would please send me an email to let me know what you are doing with my package I would appreciate it
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Loss:
$59
Cons:
  • But you do not deliver on time

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Chicago, Illinois

Terrible terrible terrible terrible delivery terrible that I stick the box down there then tell the customer there's a box out there nothing

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I'm telling y'all to tell the delivery service terrible you don't tell nobody nothing when y'all coming you don't call nobody or nothing I'm trying to find me another company
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Holly B Hrx

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Verified Reviewer

Horrible! Been waiting 13 days on a package less than 1 hour away from shipping facility! Today was the second time I called with a different reason why the shipping's been delayed. Company just mak

Pathetic company making up excuses why they can't deliver a package on time. It's been 14 days. I should have been here 13 days ago. Not even an hour away, there's no excuse At this point.
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Preferred solution: Deliver product or service ordered

User's recommendation: Save your time and money

Teresa A Ufb
map-marker Lick Creek, Kentucky

Says my package is delayed

This is 2nd package like this. First one was returned and am sure this one will too. Cannot get ahold of anyone to fix the issue. Ups and fed ex find me as well postal service. I can give lat and long, use Google earth or apple maps or even the post office to find me.can use an alt address if they would contact me. These are christmas gifts and no time to reorder again.
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