filters
state:
Show
city:
Show
product:
Show
I ordered Christmas presents from Old Navy to be shipped to my mother in laws home in Illinois figuring we'd have more room in the car on the 8 hour drive. They were delivered to the wrong address and UDS realized the error but they refused to do anything about the...
Read more
Anonymous
Anonymous

According to the tracking information for United Delivery Service, my delivery was left at my front door yesterday. However, when I got home from work last night I looked all ...

Fox Lake, Illinois
#757949
Reply to reviews
Got a Vitacost shipment from UDS in N. Illinois. The package was undamaged and arrived faster than we had expected. It contained chilled product and it was still cold. Waiting on another shipment this week. UDS received the order last night from Vitacost. We'll see...
Read more
I liked
  • Fast service
#693757
Reply to reviews
My order from Old Navy was two weeks late, called UDS and they said the package was lost in transit (I would have appreciated knowing that two weeks ago). They said they had already notified Old Navy (they hadn't) and the woman said she was very sorry (she wasn't). Old...
Read more
#665893
Reply to reviews
I had the same thing happen as previous reviewer. My tracking states my package was delivered this morning at my door, and it was not. I work from home and I sit right by the door. No one knocked at my door. The package was not left here. This was an Old Navy order...
Read more
Anonymous
Anonymous

They left my package on my front step for all to see instead of leaving in my carport! Anyone could have seen the package and walked off with it! My order was from Old Navy.

1.0
I didn't like
  • Order didnt come
  • Lost package
#659380
Reply to reviews
MY shipment never came and the order tracking stated that it was left at my front door. See the thing is that I have cameras and this package never came to my house at all. I never heard of this company and when i ordered from oldnavy.com they used this delivery...
Read more
I didn't like
  • Order didnt come
#604347
Reply to reviews
The UDS delivery company provides the worst delivery services I ever experienced. I lost three Vitacost orders during two weeks period They do not have the ability to trace them down and their customer service never returns the calls. UDS is absolutely disorganized...
Read more
Anonymous
Anonymous

Put Vitacost box in mailbox - sat there overnight - took 9 days to deliver.

Anonymous
Anonymous

Sadly, I'm in chicago area and same *** happened. Same lies about calling back after following up with driver. Vitacost has lost my business!

I didn't like
  • Lost package
#555671
Reply to reviews

United Delivery Service Delivery Service Review

United Delivery Service
#935134
1.0
Details
Order delivered to wrong address, I never received it.
Comment
Show
Delivery Service

United Delivery Service Delivery Service Review

United Delivery Service
#874193
1.0
Details
They delivered put my package in the wrong mail slot. I don't know how hard it is to read letters but apparently it's very hard.
Comment
Show
Delivery Service

United Delivery Service Delivery Service Review

United Delivery Service
#820867
1.3
Details
They delivered the package when I wasn't home, and they litterally left it on the sidewalk. Anybody could have passed by and picked it up. This is the first and last time I use this company.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
Website

United Delivery Service Delivery Service Review

United Delivery Service
#762417
1.0
Details
My order was delivered I was not home and the package was not there, these people are ridiculous to leave it outside in the open where there is no yard or porch, I believe some one stole it as soon as they left it. I'm so disappointed.....
Comment
Show
Product or Service Quality

United Delivery Service Delivery Service Review

United Delivery Service
#744701
1.0
Details
Never received package, company left package on porch out in the open. Package was stolen by time i got home.
Comment
Show
Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Product or Service Quality
Tracking Tool
Turnaround Time
Warranty
Website

United Delivery Service Delivery Service Review

United Delivery Service
#672899
Absolutely hate it they left my package sitting outside my apartment building I live on a Main Street in front of bus stop and they have no explanation and refuse to let me speak with a supervisors worst company and received the worst customer service they are so rude
Comment
Show